The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 7 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Send us your ideas! We are happy to work with you on custom or personalized projects. Send us a message with your requests and we'll collaborate with you and provide estimates.
Please refer to individual item listings for sizing information. If you have any questions, don't hesitate to send us a message.
Leather can dry out, especially when exposed to water. We recommend a monthly application of a leather conditioner to keep your leather protected and moisturized. Avoid exposure to water.
If you are interested in wholesale pricing and information, please send us a message.
We hand make our products to order so please allow 1 - 2 weeks for your item to ship. If items are custom, please allow 2 - 3 weeks for orders to ship. We will send a confirmation email after your order has been shipped.
Please purchase "Rush my order" in addition to your desired item for rushed production. For domestic orders, we will make your item the following business day and upgrade you to priority shipping. For international orders, we will make and ship the following business day using the shipping method you choose at checkout.
Customs taxes and fees are not included in the price and are the responsibility of the customer. If you choose to have your item shipped using "USPS first Class International," please be aware that it can take up to 2 months to receive your item and tracking is unavailable outside of the United States. Please understand that once we ship the item, we have little control over the speed of delivery. We recommend a faster method of shipment.